Cover Story | Open Minds 2020: Citizen Care
Salami Shashankar, 27, SBI Employee
Bank Madam
Open
31 Jul, 2020
Salami Shashankar provides banking services in Konapadi village, Odisha, July 29
Among the Tribal hamlets near her Toyaput village in Odisha’s Koraput district, Salami Shashankar is known as ‘Bank Madam’. Armed with a mask, gloves and sanitiser, Shashankar has been riding her two-wheeler, a Yamaha-609, to provide banking services to the villagers, since the lockdown began on March 25th. In her bag she carries a laptop, withdrawal and deposit slips and cash.
“The Tribals could not move from one place to another. So I started providing banking services to them in the hamlet. It was my dream to help my people and I feel so proud I could do that in some way”
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All she needs is a clean place under a tree to sit and convert it into a temporary office. She is an outsourced employee of the State of Bank of India to provide customer services. After the lockdown, she has been helping them avail state and Central subsidies. She has already provided customer service in 10 villages.
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