At a time when technology is changing rapidly, colleges in India, as elsewhere, look to tap new opportunities amidst challenges
(Illustration: Saurabh Singh)
TECH BILLIONAIRE ELON MUSK FAMOUSLY said that he doesn’t look for degrees when he hires employees, although, according to him, a degree from a good university or an institution may be an indication of the exceptional capabilities that he always looks for in a candidate. It is not just employers like him in the world of high tech who seek employees with the capacity for critical thinking and the capabilities to execute or manage ambitious projects. Across sectors, from teaching to managerial positions to logistics and healthcare to law firms to music academies and museums to restaurant chains and other service businesses, employers are increasingly scouting for skillsets and consider degrees as a mere indication of the strengths that their future hires may possess. What they want—both in the government and the private sector, especially in white-collared jobs—are dreamers who are also doers.
Placing skills first and treating degrees as a value-add is the trend buffeting the world now, especially in jobs that are considered the most high-paying and coveted across segments. The choice before universities, academics, and education policymakers, therefore, is to refine their curricula to help students acquire advanced skills while they secure their degrees so that they are job-ready. Brandishing a degree certificate alone does not count anymore. Your skills are what your selectors are primarily looking for. Can your degree give you both the skills and the recognition required for a position? That is the question.
The biggest challenge of our time before educationists is to prepare graduates and undergraduates who can compete with those who don’t have the educational qualification but have the drive and the skillsets, an outcome of the democratisation of education through technology, especially artificial intelligence (AI) and other advances. Whatever the stream of your education, you have competition from others who may have acquired knowledge even without degrees, and who are highly motivated and smart. In addition, there are avenues for each person to showcase their strengths thanks to the unstoppable march of technology, and to monetise them.
With education getting a new meaning, studies have come out about the need to reorient our mindsets to face the new world of opportunities. In a column for the Best Colleges issue, we noted that India’s National Education Policy—which refurbishes the existing system into a 5+3+3+4 format and plans to attract international students in hordes—would make the country’s educational system more competitive than ever before. But within a year, we have seen rapid growth in technology and the use of technology in education, so the challenges are ever-growing. More than ever before, there is a greater demand now for a match between jobs and formal education.
A World Economic Forum (WEF) survey brought out this year points out that 49 per cent of people work in jobs unrelated to what they learnt in college. It argues that a “skills first approach” in education can enable more than 100 million people to land in positions that are suited to their domain expertise. Essentially, it suggests that identifying skills that will be in need in the future will be crucial to promoting such skills—which means policymakers will have to reorient the education system in all countries and launch courses that help meet this gap in supply and demand. Such efforts are being made in India as well as other parts of the world. Notwithstanding the efforts of governments, those interested in the jobs of the future are mastering skills thanks to technological breakthroughs that have enabled many people to learn on their own. In such a scenario, the role of education institutions, including colleges and universities, will be to not lag and become irrelevant, but to change at a fast clip to stay ahead of the game.
The challenge is not merely in drafting new courses and course material for students to equip them for the jobs and functions of the future, but also in meticulously training and selecting the teaching staff that can take up this Herculean task. Many colleges currently face a huge talent crunch among the faculty that is not sufficiently retrained to make new education policies a huge success.
It is not that efforts are not going in that direction. Globally, the trend is more evident than in India. For instance, as the WEF report, prepared in May this year with the help of PwC, says, “Since 2004, Google has maintained a commitment to its ‘20% time’ rule, encouraging employees to spend 20% of their time working on learning a new skill or working on a project or idea that will benefit Google, which will enable them to be more creative and innovative. Since 2015, McDonald’s has been investing in Archways to Opportunity, a US-based initiative enabling its restaurant workers to access programmes to learn English-language skills, earn a high school diploma at no cost, receive tuition assistance to pursue a college degree and access free education and career advisory services. By 2021, the initiative had supported over 55,000 employees and McDonald’s has awarded more than $165 million in tuition assistance.”
Although in small measure, such efforts to prepare students from disadvantaged backgrounds to adapt to the tough environs of a university campus are also underway in India. Many private educational institutions here are offering these students writing and communication courses to mainstream them. All universities and colleges must have such centres to help students from the hinterland and those who did not have the opportunity to hone their speaking and writing skills in English.
Open spoke to Ashoka University academic and historian Nayanjot Lahiri for her comments on changes that immediately need to be done to forge ahead and prepare students for job scenarios of the future. “As far as I see the higher education scenario, I think governments should leave universities and institutes that it funds alone,” she starts off. According to her, “University administrations should not have to follow government orders in the way they do [things].”
She adds, however, “This looks very unlikely to happen. Thankfully, what the government seems to be allowing is the coming up of an alternative to the government-run university in the shape of private universities and colleges. This feature of the higher education landscape matters because, in the long run, the hope of a better future for students may lie in that direction.” Lahiri, an author of several books and an authority on ancient India, elaborates, “At one time, the state was the only provider of telephones and banks and air travel. Liberalisation created alternatives that have benefited each of us. So, the student can only pray that, in the long run, our government-run universities will be killed by niftier universities providing less dated and unchangeable courses.” Lahiri explains her logic, “Fossils die out and are replaced by species with higher intelligence. This ought to happen also to the Indian university system if—and I repeat, if—the state, which in India exists largely to mismanage and obstruct, refuses to stop treating the university like the Cornwallis-created absentee zamindars treated the peasants of Bengal.”
The choice before universities, academics, and education policymakers is to refine their curricula to help students acquire advanced skills while they secure their degrees so that they are job-ready. Brandishing a degree certificate alone does not count anymore. Your skills are what your selectors are primarily looking for
While excessive state intervention is certainly not good news, some also say that private universities need to be regulated about the fees they charge because education shouldn’t become an elitist affair. This could be solved only by offering scholarships to students from far and wide who get admission to private universities. “Otherwise, unlike during our socialist past, only the well-heeled can send their children to school. Worse, those who become grads from poor households end up saddled by huge debt thanks to educational loans,” argues a government official who spoke to Open, emphasising that “with technology making a greater impact on people’s lives, learning will become cheaper for those aspiring to do so and pick up skillsets. They may not even need any university.” This means for educational institutions of all hue, be it private or state-run, to survive, it is imperative that they quickly adapt to the skills-first approach.
Ensuring that there is an excellent match between curriculum and jobs is not a new phenomenon. This has been stressed since ancient times and in several civilisations throughout history. Ibn Khaldun, in his seminal work Muqaddimah, writes, “Skill in science, knowledge of its diverse aspects, and mastery of it is the result of a habit which enables its possessor to comprehend all the basic principles of that particular science, to become acquainted with its problems, and to evolve the details of it from its principles. As long as such a habit has not been obtained, skill in a particular discipline is not forthcoming.”
While certain precepts endure, changes sweeping across the world are so swift that the world has moved from AI to generative AI (GAI), and to the whole concept of artificial general intelligence (AGI). IBM defines AI as “a field, which combines computer science and robust datasets, to enable problem-solving.” GAI is all about enabling users to quickly generate new content based on a variety of inputs— OpenAI’s ChatGPT and text-to-image generators like DALL·E are examples. Now, we have a new kind of development known as artificial general intelligence (AGI), which is defined as “an autonomous system that surpasses human capabilities in the majority of economically valuable tasks.” Although a section of technologists, including Elon Musk, are thrilled about the scope of AGI, a Stanford University paper argues that AGI is still just an illusion. Whatever that is, what is to be borne in mind is that even ChatGPT, which was all the rage only a few months ago,
is now passé. Claiming that his new AI company is better than others, like Google and OpenAI, Musk, one of the founders of OpenAI, has launched an AI company called xAi to further his cause of understanding the universe better with the help of AGI.
Simply put, AI is altering the world of education in a way that was never expected until a few years ago. Many education experts are of the view that AI and GAI will only aid education and disrupt it positively while others term such apps “hi-tech plagiarism”. Even so, there is a greater sense of adopting AI judiciously to make the learning process easier. In an interview with Open earlier, Rita Kothari, a National Capital Region-based academic, had said that she wasn’t overly worried about GAI apps such as ChatGPT and similar products. She expects them to be helpful to students in doing things that are routine and in completing assignments that do not require much creative thinking. Kothari said, “What is seen as competence [understanding of certain subjects that are already in the public domain and that which only needs elaboration] can be replaced or made redundant. But thinking, reflection, and experience are still the preserve of the human.”
That human writing and creative instincts still stand out and are valued is the argument of these academics who do not fear the march of GAI to make them irrelevant. However, without a doubt, any curriculum or educational system that doesn’t bring academic qualifications and job functions in alignment is sure to be rejected.
Policymakers and navigators of education policy are therefore going to feel the heat.
As reported earlier by Open, many academic institutions, as well as governments in India, are keen to make use of AI technologies for what they see as huge gains in the democratisation of information and knowledge. The government of India, according to reports, is determined to tap ChatGPT to the fullest for innovative tasks, including dissemination of information in regional languages to groups such as farmers who, if the government’s plans succeed, can avail of services of chatbots to know more about government schemes. According to a news report, a group christened Bhashini—and attached to the Ministry of Electronics and IT (MeitY)—is developing a ChatGPT-powered WhatsApp chatbot to fetch information about government programmes useful to farmers. And the Indian ministry is not alone in making the most of this opportunity.
That we need to embrace technology in a regulated manner to be on top of the game as regards education is an argument that is gaining momentum. Integrating AI tools into learning systems on our terms is the message thatStefania Giannini, assistant director-general for education at UNESCO argues in her July paper titled ‘Generative AI and the future of education’. The author starts with technologies that have so far disrupted the world over the past several decades. “Over the course of my career, I have witnessed at least four digital revolutions: the advent and proliferation of personal computers; the expansion of the internet and search; the rise and influence of social media; and the growing ubiquity of mobile computing and connectivity.”
She adds, “My formal academic training is in linguistics, so I have had ample opportunities to think about the structure, form, meaning, and power of language. Language matters. It is what distinguishes us from other animals. It is at the heart of identity and cultural diversity. It gives meaning to the world around us and inspires our actions. It is the basis of everything we do in education and almost every other sphere of life. It lies at the root of love and of war. It can empower, and it can manipulate …. We are coming to understand that our monopoly on advanced language—a natural ability, cultivated through education, and our species’ most defining social trait—is no longer something we can take for granted. Recognising this fact is forcing us to revisit the beliefs and assumptions that uphold our current education systems and, indeed, our wider societies.”
The author then comes up with a profound suggestion: “Education systems need to return agency to learners and remind young people that we remain at the helm of technology. There is no predetermined course.” She concludes in her widely discussed paper, “As AI experts remind us, our continued well-being and perhaps even survival may be at stake. Our work must be infused with urgency as we endeavour together to ensure that our education systems play a key role in getting humanity’s transition into an AI world right.”
More questions surface about the types of courses that need to be promoted and those that need to be discontinued or discouraged. The question that is often asked is: is the age of the essay dead? A lot of education experts and academics have taken part in this debate amidst speculation that liberal arts education, too, is on the way out. Trevor Muir, educator and author, brings up some stunning tips to understand this discussion. “This doesn’t abolish English class, but it actually might enhance it. However, that requires some shifting of the paradigm. And there are always road bumps when we do that. We might have to change the assignments we give to reflect this new reality. Oral exams where students have to verbally articulate their learning might need to replace some of those writing assignments, and educators will need to develop better rubrics for that. Maybe, we need to emphasise class discussion and teach students how to talk to each other about what they think and what they’re learning.”
Yet, it is true that many jobs will go extinct and new ones will be created, and anticipating them and skilling students for such prospective job functions continue to be a challenge and an opportunity for educationists.
THE FUTURE OF JOBS Report 2023 by WEF, published in March this year, offers perspectives of 803 companies that together employ more than 11.3 million workers in 27 industry clusters across 45 countries. It projects that of the current 673 million jobs, 83 million will be eliminated by 2027 while creating 69 million new jobs.
Some of the key takeaways from the survey are: technology adoption will remain a key driver of business transformation in the next five years; the largest job creation and destructio effects come from environmental, technology and economic trends; and big data, cloud computing and AI feature highly on the likelihood of adoption. “More than 75% of companies are looking to adopt these technologies in the next five years. The data also shows the impact of the digitalization of commerce and trade. Digital platforms and apps are the technologies most likely to be adopted by the organizations surveyed, with 86% of companies expecting to incorporate them into their operations in the next five years. E-commerce and digital trade are expected to be adopted by 75% of businesses. The second-ranked technology encompasses education and workforce technologies, with 81% of companies looking to adopt these technologies by 2027. The adoption of robots, power storage technology and distributed ledger technologies rank lower on the list,” the report states.
It stresses that large-scale job growth is expected in education, agriculture and digital commerce and trade. “Jobs in the education industry are expected to grow by about 10%, leading to 3 million additional jobs for vocational education teachers and university and higher education teachers.” It adds that jobs for agricultural professionals, especially agricultural equipment operators, are also expected to see an increase of around 30 per cent, leading to an additional 3 million jobs. Growth is forecast in approximately 4 million digitally-enabled roles, “such as e-commerce specialists, digital transformation specialists, and digital marketing and strategy specialists,” the paper notes.
Even the way we do monetary transactions is set to change with the emergence of cryptocurrencies, and corporate leviathans who were earlier sceptical of them embracing these new tools. Historically, utility always gets priority over regulations. Companies like Neuralink, in the meantime, are looking to connect the human brain with a computer through a chip. At the Massachusetts Institute of Technology (MIT), researchers, led by James DiCarlo, have developed a computer with a vision that sees things more like people do. The world over, machines are becoming smarter. The work culture that the likes of Elon Musk want to put in place will likely get more recognition. Degrees, therefore, are only going to be as crucial as the skillsets they can offer.
Gladly, several of the top colleges listed on the pages that follow are at it.
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