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call centre

Modi’s Friend? Wait.

Michael Kugelman

Trump will be fully capable of managing the India-US relationship during its good times. A natural ally will have to do more

Call centre: Mock, Mock! Who’s Calling?

The ironies of outsourcing and the aspirations of an individual working at a call centre

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After three years of post-retirement blues, former government employee TS Rajagopalan started working again—at a call centre, with youngsters half his age

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