Business Paradigm

Surajit Roy, MD and CEO of IDBI Intech Ltd., India, has reached the zenith of success by sheer dint of hard work. Privileged to have worked for over 25 years with top industry leaders in the technology services space, the experience gained has honed his spectacular leadership skills, crowning it with several prestigious honours and awards including the “Most Promising Business Leaders of Asia 2020-21 for Demonstrating Exemplary Leadership Qualities”. He has elevated the company’s stature to a position where it has delivered best financial results and acquired many marquee logos.

As a Leader, I believe success is to create enablers for others to grow,” says Roy, a statement that speaks volumes of his charismatic persona and uncompromising stance on excellence for achieving the larger goal in life. This thought, having multiplier effect, is the key to delivering supreme technology-led business outcomes to customers across industries and geographies and establishing good business relationships that are integral to his job profile. This graduate from Pune University with Bachelor’s Degree in Engineering and in Electronics, has redefined the paradigm of progress at IDBI Intech Ltd., founded in 2000, as a renowned technology-led digital business transformation organization in the Banking & Financial Services sector.

Success is a handcrafted fabric of trust, collaboration, confidence, conviction, and intent that together consistently maintain the highest standards to meet your goal, according to Surajit, who happily shares that working at IDBI Intech has been a unique experience owing to their strong foundation, which stands high on prioritizing the customer and making him win through robust pillars of innovation, agility, strong work culture and cohesiveness. Taking challenges to be doors that open to greater opportunities, Surajit emphasizes, “Applying the right Thought, Intent & Direction ensures Disruptive Business Growth. They have become even more relevant and important in the present pandemic which has accelerated the businesses to adopt digital and enhanced emphasis on customer journeys and experience.”

I envision IDBI Intech as a leading global digital Fintech company catalyzing digital business transformation of clients leading to their customer delight and enhanced customer experience. This is my plan in the next three-year horizon. We are truly ahead in this journey & we continue to work to stay agile, adapt, relevant & ahead in the marketplace

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A company’s values are the main determinants of its future growth propelled by innovation and integrity, and IDBI Intech encompasses in its culture three traits, namely, Integrity, Ingenuity, and Intelligence, to win customer’s trust in all processes. Surajit says, “We encourage and mentor our people to embrace the culture of Collaboration, Intent, Innovation and Value led Outcomes, which ensures that they individually are able to build value for themselves. This fosters a relationship of mutual trust and value with the organization and its customers,” adding, “Regular ideations, collaboration, identifying and empowering the high performers to take on outcome-led responsibilities is helping in fulfilling the organizational objectives and consistently establish a perfect culture that incorporates both engagement and encouragement.”

At IDBI Intech, a consistent and profitable business growth was registered every quarter under the leadership of Surajit, who proudly shares, “FY 21 has been the best and highest Profitable Business Growth for IDBI Intech, since inception as we surpassed all business parameters of growth.” He acknowledges that keeping agility and adaptability in the business model have played their magic and helped them evolve the market dynamics so that they can always lead in the market.

Surajit, who is working towards creating the right positioning and identity for IDBI Intech in the marketplace to accelerate future growth observes, “I envision IDBI Intech as a leading Global Digital Fintech Company catalyzing digital business transformation of clients leading to their customer delight and enhanced customer experience. This is my plan in the next three-year horizon. We are truly ahead in this journey & we continue to work to stay agile, adapt, relevant & ahead in the marketplace.”

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