Robot waiter at Murthal dhaba: How Resham Dhaba is serving parathas with a tech twist

Imagine stopping at a Murthal dhaba for a hot paratha. You sit down. You wait. And then, instead of a waiter walking towards your table, a robot rolls up carrying your food.

That is now happening at Resham Dhaba in Murthal, Sonipat, where a robot waiter has become the latest attraction at the popular highway eatery. Videos of the robot serving customers is drawing attention online at the moment.

So, how exactly does this robot waiter work — and is it really replacing human staff? What is the robot doing at the Murthal dhaba?

The job is fairly simple: carrying food from the kitchen to customers' tables.

Once an order is ready, the food tray is placed on the robot. It then follows a designated route using its navigation system and travels towards the assigned table, according to Aaj Tak and NDTV.

The robot has a fibre-built exterior and LED lights in its eyes, giving it a distinctly futuristic appearance.

Does it work completely on its own?

Not quite. This isn't a case of a robot being left to figure everything out by itself. According to Resham Dhaba manager Sanjay, the machine operates through software and can also be controlled remotely. A separate team has been assigned to operate it and intervene when necessary. The robot was reportedly developed with a team from Bengaluru. It can apparently run for around 1.5 to two hours on a full charge.

Are customers being charged extra for the robot service?

No. The restaurant says there is no additional charge for having food delivered by the robot. Instead, it appears to be part service, part spectacle. And the spectacle is proving popular.

Customers have been filming the robot, taking selfies and watching it make its way across the dining area. Children, in particular, have reportedly been fascinated by the unusual sight.

Why did Resham Dhaba introduce it?

The idea appears to be less about replacing the entire human workforce and more about adding another experience to the traditional Murthal dhaba visit. Resham Dhaba's own website describes its robot waiters as part of a broader technology-driven dining experience. The restaurant already uses a toy train to deliver food to tables, making unusual food presentation part of its identity.

So the robot is not exactly arriving in a restaurant that was stuck in the past. It is joining a place that has already turned “how your food arrives” into part of the meal.

Is this the future of restaurant service?

That may be too early to say. India has already seen restaurants experiment with food-delivery robots. Earlier this year, a Gurgaon eatery where robots were being used to carry dishes to customers went viral, sparking both excitement and concerns about automation and jobs.

At Murthal, however, the immediate story is simpler. The parathas are still being made by people. The robot is just bringing them to the table. For now, at least, Murthal's famous dhaba culture has not been replaced by technology. It has simply acquired a rather unusual waiter.