ChatGPT Hit by Major Global Outage; OpenAI Says It Is 'Investigating'

Last Updated:
The popular AI chatbot experienced degraded performance across nearly every function, with thousands of users in the UK, US, and India reporting disruptions simultaneously
ChatGPT Hit by Major Global Outage; OpenAI Says It Is 'Investigating'
More than 2,000 users had reported problems by 8:40 PM.  Credits: Pexels

ChatGPT, the widely used artificial intelligence chatbot developed by OpenAI, went down for thousands of users across the globe, with the company confirming that it is "investigating" an issue affecting both the chatbot and its Codex platform.

According to Downdetector, a platform that tracks outages by collecting status reports from multiple sources, more than 2,000 users had reported problems by 8:40 PM.

Sign up for Open Magazine's ad-free experience
Enjoy uninterrupted access to premium content and insights.

The disruption appeared particularly acute in the United Kingdom, where over 7,600 reports of issues were recorded around 8 PM IST.

In the United States and India, the figure stood at over 1,700 reports each around the same time.

Most users reporting problems to Downdetector flagged issues specifically with ChatGPT. The majority of those affected found themselves greeted with a now-familiar message upon attempting to use the service.

open magazine cover
Open Magazine Latest Edition is Out Now!

The Age of Anger

31 Jul 2026 - Vol 05 | Issue 31

A raging generation makes the government relent. What's next?

Read Now The Age of Anger
Hmm...something seems to have gone wrong.
ChatGPT

That error message has been appearing across the ChatGPT app for affected users.

OpenAI's official status page attributed the disruptions to "degraded performance," with the issues cutting across almost every core feature of the platform, from login and standard conversations to voice mode.

As of the time of publishing, OpenAI had not provided any further details beyond acknowledging that it was still "investigating" the matter.