Legalkart is Made in India and building the world’s first ‘legal care ecosystem’ which is empowering users to save time and money with their legal needs through 24X7 legal advice and affordable documentation
Dr Arvind Singhatiya, Founder & CEO, LegalKart
Q. What pain points in the legal industry are you trying to solve with your app?
A. LegalKart is a ‘consumer first’ company and it is solving the most important problem of ‘affordable access to legal services. With the help of cutting-edge technology, it is democratizing legal access by making it affordable and accessible. With the right legal advice and the right documentation, anyone can prevent the chances of costly and time-consuming litigation by more than 45% and its technology empowers the citizens to access the Right Legal Advice 24X7 with the right document products. Legalkart is Made in India and building the world’s first ‘legal care ecosystem’ which is empowering users to save time and money with their legal needs through 24X7 legal advice and affordable documentation. With enhanced accessibility and affordability, there is an exponential rise in consumers adopting legal and compliant ways to conduct themselves personally and professionally.
Q. Why does the legal industry need to be digitized?
A. With 45 million pending cases in all the courts of the country; digitization is the need of the hour to ensure easy access and reach of legal services to the end consumer citizen. Digitization will be standardizing legal processes and promoting innovative technologies to create affordable products for the masses. Digital court records and millions of judgments shall be the biggest data resource for analytics to build useful tools for faster delivery of justice.
Q. How does India’s legal tech fair in comparison to global levels?
A. Globally more than 45% of the legal technology is used in ‘Documentation’, and 25% is used for legal research. With more than 90% of the digitized legal data, global legal tech companies are building comprehensive legal products with the use of Artificial Intelligence and Machine Learning. In India maximum legal tech is used in Legal research and tech adoption among professionals is low but India is now slated to grow big and technology companies are harping on the huge potential of legal technology.
Q. What are the unique technical features of LegalKart ?
A. LegalKart is India’s first on-demand and 24X7 legal consultation over the phone. We realized that since most of the consumers don’t have previous experience talking to a Lawyer and they also don’t have access to a lawyer for an instant consultation on their matter. We build a technology backbone powered by LegalKart’s proprietary software to connect calls of individuals with the most appropriate lawyers available. The call is routed with smart match technology which will use the customer’s geographical location, concern area for consultation and other key aspects. The calls are confidential and secure and you can talk to a Lawyer in 8 different Indian Languages.
With more than 2 Lakh consultation minutes sold in the Last 8 months, we are witnessing promising growth and a high repeat rate of callers. This consultation is affordable, neutral and accessible 24X7 by users. We are currently getting 30% of our call from NRIs living all over the world who need instant consultation about their legal queries concerning them or their families in India.
Q. What gives your product an edge over others? Who do you consider your competitors?
A. LegalKart aspires to be the world’s biggest legal care company. Our vision and approach are to have the technology that is building for the billion citizens of this country. Now we are a growing company and competing with ourselves. We are striving to be a better organization tomorrow than we were yesterday.
Q. How much success have you reached so far? Some statistics will be great.
A. Legalkart’s platform is gaining strong traction due to its innovative tech-enabled, affordable and neutral legal advice which is available 24X7. With a 25% MoM growth we are hopeful to double our customer base every quarter. We have served more than 1.5 Lakhs users with more than 10K registered Professionals on our platform.
(A marketing initiative by Open Avenues)
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