
IN THE HALLS OF Parliament, where microphones crackle, dialects collide, and debates are often unruly, the act of transcription can feel Sisyphean. For years, the official record has struggled to keep pace. But when BharatGen’s automatic speech recognition was integrated into the Sansad TV system, it resulted in a 30 per cent relative improvement in word error rate, better handling of dialects, and fewer phrases lost in the melee. It was, in some ways, proof of concept for BharatGen. If it could build a system that survived the chaos of Parliament, then perhaps its voice AI solutions could decipher grievance calls made amidst kitchen clatter and read between the silences of a rural health survey where female interviewees barely speak above a whisper.