Cover Story | Open Minds 2020: Compassion Inc.
Ratan Tata, 82, Industrialist
Corporate empathy
Open 31 Jul, 2020
The numerous Tata companies have never seen a crisis of this magnitude, but the deeds and words of Ratan Tata indicate how, the massive hits to toplines notwithstanding, he has steadfastly remained committed to the core value that the name stands for. While most of the business houses began layoffs and salary cuts at the first hint of recession, 82-year-old Tata said that responsibility to employees overrode such measures, and for the Tatas those options just didn’t exist on the table. By insisting on empathy and not margins as being the primary driver, he has ensured that the lives of millions of employees continue without financial disruption. The Tatas, through their holding companies, also committed Rs 1,500 crore for the fight against Covid-19 and one can again see in it the paternal hand of Ratan Tata.
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